Dashboard

Saturday, 18 October · Term 3, week 4 of 9

Enrolled athletes

248

11 this term

Classes this week

34

across 4 venues

Capacity filled

89%

6 pts vs term 2

Term revenue

$61.2k

14%

Today's classes

Open schedule

Time	Class	Venue	Coach	Roll
6:00 AM	Casual court hire	Rouse Hill	—	Unmanned · paid
9:00 AM	iHeart · U8	The Ponds	Tarek	8 / 8 marked
10:00 AM	iHeart · U9	The Ponds	Tarek	8 / 8 marked
11:00 AM	Competition Ready · U12	Stanhope	Dee	In progress
11:00 AM	iHeart · U7	Rouse Hill	Ana	In progress
12:00 PM	Competition Ready · U14	The Ponds	Dee	Not started
1:00 PM	iHeart · U8	Stanhope	Jordan	Not started

Venue load this term

Analytics

Venue	Classes	Athletes	Term length	Fill
Rouse HillYour court · access-ready	7	48	10 weeks	86% + hire
The Ponds High SchoolHired · gym + COLA	14	106	9 weeks	95%
Blacktown Leisure — StanhopeHired · council facility	9	68	9 weeks	94%
Rhodes Recreation CentreHired · council facility	4	26	8 weeks	81%

Needs attention

Coach Jordan — WWCC expires in 41 daysRenewal not yet uploaded

3 waitlisted for iHeart U9, The PondsEnough for a second Saturday class

2 failed term paymentsAuto-retry runs tonight

7 Active Kids vouchers unclaimedFamilies enrolled without applying one

Stanhope closed Sat 1 NovPublic holiday — 68 families need notifying

Term 4 re-enrolment opens Monday231 families eligible to hold their spot

Rouse Hill · 9 sellable hours empty this weekOutside class times, nobody needed on site

Denied entry at Rouse Hill · 11:14 PMNo booking — logged, no action needed

Term schedule

Saturday, week 4 · every venue on one calendar

Rouse Hillyour court

The Pondshired · gym + COLA

Stanhopehired

Rhodeshired

6 AM

Casual hireS. Rivera · unmanned

venue closed

9 AM

Casual hire2 of 3 slots sold

iHeart · U8Tarek · 8/8

iHeart · U7Jordan · 6/8

iHeart · U8Ana · 5/8

10 AM

iHeart · U6Ana · 6/8

iHeart · U9Tarek · 8/8 full

iHeart · U9Jordan · 7/8

11 AM

iHeart · U7Ana · 6/8

Comp Ready · U11Dee · 8/8 full

Comp Ready · U12Dee · 7/8

Hire window endscouncil booking closes

12 PM

Holiday camp prepages 8–15

Comp Ready · U14Dee · 6/8

venue closed

9 PM

Casual hire1 slot open · $26

venue closed

iHeart · 6–9 Competition Ready · 10–17 Holiday camps Casual hire · Rouse Hill only Unavailable Hired venues can't be scheduled outside their window. Rouse Hill's window is yours — the early and late hours are sellable.

Enrolments

Term 3, 2026 · enrolled, waitlisted and pro-rated joins

Enrolled

248

Waitlisted

14

demand at The Ponds

Mid-term joins

9

pro-rated automatically

Make-up credits open

22

Classes this term

Filter

Class	Venue	Day	Coach	Enrolled	Waitlist
iHeart · U8ages 7–8	The Ponds	Sat 9:00 AM	Tarek	8 / 8	—
iHeart · U9ages 8–9	The Ponds	Sat 10:00 AM	Tarek	8 / 8 full	3 waiting
Competition Ready · U11ages 10–11	The Ponds	Sat 11:00 AM	Dee	8 / 8 full	4 waiting
Competition Ready · U12ages 11–12	Stanhope	Sat 11:00 AM	Dee	7 / 8	—
iHeart · U7ages 6–7	Rouse Hill	Sat 11:00 AM	Ana	6 / 8	—
iHeart · U8ages 7–8	Rhodes	Sun 9:30 AM	Ana	5 / 8	—

Waitlist — next in line

Open a new class

Athlete	Wants	Venue	Waiting since	Status
HK Hana Kim · 8Kim family	iHeart U9	The Ponds	4 Sep	1st in line
OD Omar Daher · 8Daher family	iHeart U9	The Ponds	9 Sep	2nd
SN Sienna Nolan · 10Nolan family	Comp Ready U11	The Ponds	12 Sep	1st in line
RP Ravi Prasad · 11Prasad family	Comp Ready U11	The Ponds	19 Sep	2nd

Roll call

iHeart · U8 Saturday · The Ponds High School Gym · 9:00 AM

Coaching ratio · 1 : 8Coach Tarek · 8 athletes enrolled, 1 marked absent

Tap an athlete to mark them

How coaches use this

MC

Maya Chen7 · Chen family

Present

AB

Ari Baptiste8 · Baptiste family

Present

LT

Lila Tran7 · Tran family

Present

JO

Jesse Okafor8 · Okafor family

Absent · credit issued

NS

Noor Saleh7 · Saleh family

Present

EW

Eli Wong8 · Wong family

Present

ZK

Zara Khoury7 · Khoury family

Present

TM

Theo Marsh8 · make-up visit

Present

Term attendance · this class

Athlete	Attended	Credits	Trend
Maya Chen	3 of 4	1 open	Steady
Ari Baptiste	4 of 4	—	Full
Jesse Okafor	2 of 4	2 open	Watch
Lila Tran	4 of 4	—	Full

Coach notes to parents

Write a note

Maya ChenLeft-hand dribble improving — pushing the crossover this week.	Sent
Ari BaptisteReady to move up an age band next term.	Sent
Jesse OkaforTwo absences — offered Wednesday make-up at The Ponds.	Draft

Court access

Rouse Hill · booking-driven entry, lighting and cameras

Entries this week

64

all matched to a booking

After-hours hire

18

before 8am / after 8pm

Unmanned revenue

$1.9k

this term

Denied entries

2

no valid booking

LIVERouse Hill — Entry

Main door

Online · last entry 6:02 PM

Remote unlock

Camera

Court lighting

Lighting zone

Auto · follows the booking calendar

Lights on

Schedule

Sellable hours

Casual hire window

6:00 AM – 10:00 PM, outside class times

Edit hours

Who	When	Why they had access	Method	Result
Priya ChenChen family	Today 6:02 PM	Casual hire · 6:00–7:00 PM	App tap	Granted
Coach AnaStaff	Today 10:48 AM	Rostered · iHeart U6	App tap	Granted
Sam RiveraCasual hirer	Today 6:01 AM	Casual hire · 6:00–7:00 AM	App tap	Granted · unmanned
UnknownNot signed in	Yesterday 11:14 PM	—	App tap	Denied · no booking
Marsh familyTheo · make-up visit	Wed 4:58 PM	Make-up class · iHeart U7	App tap	Granted

Families

178 family accounts · 248 athletes · siblings billed together

All families

Filter

Family	Athletes	Venues	Term status	Balance
CH Chen familypriya.chen@example.com	Maya · 7 Leo · 11	The Ponds, Stanhope	Paid	$0.00
OK Okafor familyn.okafor@example.com	Jesse · 8	The Ponds	Paid	$0.00
PR Prasad familya.prasad@example.com	Ravi · 11	The Ponds	Payment failed	$249.00
NO Nolan familyk.nolan@example.com	Sienna · 10	The Ponds	Waitlisted	—
TR Tran familym.tran@example.com	Lila · 7 Minh · 9	Rhodes	Paid	$0.00
MA Marsh familyj.marsh@example.com	Theo · 8	Rouse Hill	Joined week 3	pro-rated

Coaches

16 accredited coaches · clearances tracked and flagged 60 days out

Active coaches

16

Clearances current

15

all verified

Expiring in 90 days

1

needs renewal

Classes covered

34

this week

Clearances & rosters

How enforcement works

Coach	Programs	Venues	WWCC	First aid	Status
TA Tarek AzizHead coach · iHeart	iHeart	The Ponds	Exp. 14 Mar 2028	Exp. 2 Jun 2027	Cleared
DM Dee MorganCompetition Ready lead	Comp Ready	The Ponds, Stanhope	Exp. 8 Aug 2029	Exp. 19 Jan 2028	Cleared
AR Ana RuizCoach	iHeart	Rouse Hill, Rhodes	Exp. 30 Nov 2027	Exp. 11 Sep 2027	Cleared
JB Jordan BellCoach	iHeart	Stanhope	Exp. 28 Nov 202641 days	Exp. 4 Apr 2028	Renew WWCC
SO Sam OseiAssistant coach	iHeart, camps	The Ponds	Exp. 21 Jul 2028	Exp. 30 May 2027	Cleared

Payments

Term fees, Active Kids vouchers and recovery — one ledger

Collected this term

$61.2k

14% vs term 2

Vouchers redeemed

$8.9k

178 Active Kids

Failed — auto-retry

2

needs review

Outstanding

$498

2 families

Term pricing per venue

Edit pricing

Venue	Weeks	Term fee	Enrolled
The Ponds	9	$249	106
Stanhope	9	$249	68
Rouse Hill	10	$275	48
Rhodes	8	$225	26

Recent activity

View ledger

Chen family · Term 32 athletes · voucher + sibling discount	$448
Tran family · Term 32 athletes · Rhodes	$425
Marsh family · week 3 joinPro-rated 7 of 10 weeks	$192.50
Prasad family · Term 3Card declined · retry tonight	$249
Okafor family · Term 3Active Kids voucher applied	$199

Active Kids vouchers

Nudge unclaimed

Athlete	Family	Voucher	Applied to	Status
Maya Chen	Chen family	····8241	Term 3 · iHeart U8	Redeemed · $50
Jesse Okafor	Okafor family	····5507	Term 3 · iHeart U8	Redeemed · $50
Lila Tran	Tran family	—	Term 3 · iHeart U8	Not claimed
Theo Marsh	Marsh family	—	Term 3 · iHeart U7	Not claimed

Comms

Broadcasts, reminders and coach notes — delivered to the parent app

Send a broadcast

Audience

Stanhope families All venues iHeart parents Comp Ready parents Waitlisted

Message

Heads up — Blacktown Leisure Centre is closed for the public holiday on Sat 1 Nov, so there is no Stanhope session that week. Your term has been extended by one week to 6 Dec. Nothing to do, and no change to your fee.

Automations

Session reminderEvening before · push	On
Absence → make-up offerSent when a roll is submitted	On
Failed paymentAuto-retry then notify the family	On
Waitlist openingNext in line gets 24 hours	On
Re-enrolment campaignTwo weeks before term end	On
Voucher reminderIf enrolled without an Active Kids voucher	Off

Recent broadcasts

Term 4 dates announcedAll venues · 178 families	94% opened
Holiday camp registrationsAges 8–15 · 121 families	88% opened
Jersey sizing reminderNew enrolments · 31 families	76% opened

Analytics

Re-enrolment, capacity and where the next class should go

Re-enrolment rate

95%

term on term

Capacity filled

89%

248 of 280 spots

Avg revenue / athlete

$247

per term, after vouchers

Unmet demand

14

waitlisted athletes

Term 4 re-enrolment funnel

Message the gap

Eligible families231

Spot held201

Paid176

Not yet actioned55

At 95% historical re-enrolment, those 55 families are worth roughly $13,000 in term fees — and today they're chased by hand.

Capacity filled by venue

The Ponds

Stanhope

Rouse Hill

Rhodes

Waitlist

The Ponds is effectively full with 7 on its waitlist. That's the evidence for a second Saturday class before it's the reason a family leaves.

Settings · Branding

How Swishlab appears across the parent app, this console and emails

Branding

Display name

Swishlab Basketball

Accent colour

#e8622a

Logo

swishlab-logo.png

Swap the logo and accent here and the parent app, this console and every automated email follow — no redeploy.

Venues

Add a venue

Venue	Hire window	Term	Status
Rouse HillYour court	6am–10pm · you set it	10 wks	Access-ready
The Ponds High SchoolHired · gym + COLA	Sat 8am–2pm, Wed 4–7pm	9 wks	Active
Blacktown Leisure — StanhopeHired	Sat 8am–2pm	9 wks	Active
Rhodes Recreation CentreHired	Sun 9am–12pm	8 wks	Active

Dashboard

Today's classes

Venue load this term

Needs attention

Term schedule

Enrolments

Classes this term

Waitlist — next in line

Roll call

Tap an athlete to mark them

Term attendance · this class

Coach notes to parents

Court access

Main door

Lighting zone

Casual hire window

Recent entries

Families

All families

Coaches

Clearances & rosters

Payments

Term pricing per venue

Recent activity

Active Kids vouchers

Comms

Send a broadcast

Automations

Recent broadcasts

Analytics

Term 4 re-enrolment funnel

Capacity filled by venue

Settings · Branding

Branding

Venues